Anyone having issues syncing OCBC into your Seedly app? - Seedly
 

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Asked by Anonymous

Asked on 09 Sep 2019

Anyone having issues syncing OCBC into your Seedly app?

What can I do to resolve it?

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Answers (3)

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Kenneth Lou
Kenneth Lou, Co-founder at Seedly
Level 9. God of Wisdom
Updated on 14 Sep 2019

Hi there! We should have all fixed the OCBC issues by now already :)

Now you should be able to just re-sync with your new credentials without having the need to delete your old accounts !

If you are having problems still you can reach our support team directly at [email protected]

We'll get back to you within 24 hours!

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Nat E

3w ago

Forgot to update that this has been resolved!! Thanks so much Kenneth :)
Kenneth Lou
Kenneth Lou

3w ago

Oh got it Nat E!
YewFong Chua
YewFong Chua
Level 4. Prodigy
Updated on 12 Sep 2019

Nope, change the access code in OCBC mobile app and I re-sync again to start a new tracking record.

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Kenneth Lou
Kenneth Lou

12 Sep 2019

Hi Melissa! Even if you change the access code now, you should be able to sync properly :)
Nat E

3w ago

Thanks YewFong!!
Han Jinyuan Larry
Han Jinyuan Larry, Pool Supervisor at Certis
Level 4. Prodigy
Answered on 11 Sep 2019

No issues because I manually key

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