Anyone being using YouTrip card in China and what are your positive & negative experiences? - Seedly
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Daniel Ong

Asked on 25 Dec 2019

Anyone being using YouTrip card in China and what are your positive & negative experiences?

Is it a good option to have in China, especially since in many cities fintech is prevalent everywhere/it's cashless.

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Tee-Ming Chew
Tee-Ming Chew, Co-founder at Seedly
Level 6. Master
Answered on 26 Dec 2019

I actually had a bad experience with the multi currency card app itself...

So I was in Malaysia couple months back and I was going to pay on behalf of the dining group. Before making the payment, I wanted to check the app to see if I have sufficient amount to pay for the meal. Turns out I was actually logged out of the app and when I was trying to login, it requires OTP that was sent to my Singapore SIM which I have no access to (because I was using the local SIM). So in the end, I had to use another multi-currency card to make the payment (which I was logged in already).

That being said, any app that uses OTP login only will face the same issue. So just beware and make sure you're logged in if they require OTP!

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Kelly Trinh
Kelly Trinh

26 Dec 2019

This may be quite a painful drawback if don't have roaming / other way to access SG SIM as I have noticed the app has this tendency to auto-logout based on some internal criteria...
Delia Lee
Delia Lee

30 Apr 2020

There’s an option to receive the OTP via email as well! :) I face the same issue when I was in London, but luckily there was that option, so my issue was solved immediately!

Neither positive/negative - but something to keep an eye out for - in China, as a anti-fraud merchants generally require a PIN to complete transactions (vs signature / contactless here) - so make sure you set/remember before you take your trip

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ūüĎć 1

It works well as long as the merchant accpets it. Otherwise, Alipay is a better choice.

Here is everything about me and what I do best.

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JL
Jayden Lee
Level 5. Genius
Answered on 06 Jan 2020

Was charged a sum for inactivity! I only use it when I travel that's the thing..

I have since then, not use it. Dislike hidden fees.

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Jayden Lee

06 Jan 2020

Dang. Apparently not.
Kelly Trinh
Kelly Trinh

06 Jan 2020

Https://www.you.co/sg/blog/dormancy-fees-youtrip-card/ Apparently was booted since July 22... need to ask CS to reverse out if you've been charged recently