facebookWhy does the data run slow in homes or buildings ? - Seedly
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Anonymous

15 Jul 2020

Why does the data run slow in homes or buildings ?

My Boyfriend just change to circlelife but his connection was so bad at home or in building but once outside its fast

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    Circles.Life

    Circles.Life

    15 Jul 2020

    Level 7·Community Team at Circles.Life

    Hey there!

    Our team has been constantly monitoring the reception of our customers. We will admit that it definitely is not 100% perfect (YET), but if there are areas which need attention, we will take action. Please reach out to us if the problem persists and our customer service team will be happy to investigate further ☺️

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      Circlelife is using M1's infrastructure. Walls do block the signal, if his home is situated 'inside' a cluster of other buildings, or his room is not with window. Or sway sway that his spot is at the interference spot. There are actually signals booster inside commercial buildings that's why we are still able to get 4g inside shopping mall or office buildings.

      Download those apps where u can do speed test/signal strength check. I use Open Signal. It can do speed test, check signal coverage and even which cell tower u are connected to.

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        Gabriel Tham

        Gabriel Tham

        16 Mar 2019

        Level 14·Tag Team Member at Kenichi Tag Team

        Maybe the walls are too thick that it hinders the signals. Or maybe the location of his house is bei...

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