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Who should we contact first?
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Kelly Trinh
04 Nov 2019
Backoffice technical at financial services firm
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Contact that person and ask them to pay you back!
For FIN/NRIC - hard to contact if you don't know them but there are checksum on the final letter of the identifier address so it is unlikely to accidentally occur.
For phone - much more likely to happen coz no checksums/rules on the phone number, but you have the guy's phone number! Call them!
It sure is embarrassing and annoying to claw back but legally the money is still yours...