facebookThere has been recent news of investors unable to access their brokerage accounts when the stock market is down more than 5%. How does Endowus's software handle such errors if happens to UOB Kay Hian? - Seedly

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Lim Chun Long Jimmy

Co-founder at PolicyWoke (Traded Endowment Policies)

12 Mar 2020

Robo-Advisors

There has been recent news of investors unable to access their brokerage accounts when the stock market is down more than 5%. How does Endowus's software handle such errors if happens to UOB Kay Hian?

There has been recent news of investors unable to access their brokerage accounts when the stock market is down more than 5%. How does Endowus's software handle such errors if it happens to UOB Kay Hian?

Discussion (1)

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Shengshi Chiam, CFA

12 Mar 2020

Personal Finance Lead at Endowus

Hi Jimmy!

As the investments we are dealing with is unit trusts, not investing in exchange traded instruments, there is no risk of sudden spike in volume. The investments and redemption into unit trusts is also less time driven, and there is a longer period of time for these to carry on. This makes it less risky. Hope this helps!

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