You should have a look at the contract you signed with them. Is there an indemnity clause that would preclude you from pursuing legal action? Did you negotiate some kind of clawback clause in the event that they didn't perform up to your expectations? You may wish to speak with a lawyer who can advise you.
Besides going the legal route, you can take financial actions as well. Have you fully paid for their services? If not, you can withhold full payment unless they agree to make good on their mistakes. This is probably an easier way to resolve the issue than having to engage a lawyer.
Such liability issues are common with wedding planners, which is why many such companies often take up wedding planners insurance, which includes professional indemnity insurance.
You should have a look at the contract you signed with them. Is there an indemnity clause that would preclude you from pursuing legal action? Did you negotiate some kind of clawback clause in the event that they didn't perform up to your expectations? You may wish to speak with a lawyer who can advise you.
Besides going the legal route, you can take financial actions as well. Have you fully paid for their services? If not, you can withhold full payment unless they agree to make good on their mistakes. This is probably an easier way to resolve the issue than having to engage a lawyer.
Such liability issues are common with wedding planners, which is why many such companies often take up wedding planners insurance, which includes professional indemnity insurance.