facebookI have tried to get in touch on live chat, phone call and email to ask for refunds with Jetstar. I understand that I may not be able to get full refunds, what is my best course of action? - Seedly

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Anonymous

03 Apr 2020

Random

I have tried to get in touch on live chat, phone call and email to ask for refunds with Jetstar. I understand that I may not be able to get full refunds, what is my best course of action?

I wasn't able to get response on live chat and phone call? What should I do?

Discussion (3)

What are your thoughts?

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You can attempt to go down to their physical office if it is still open as another option.

Have you already missed your flight or it is an upcoming flight that you wish to get a refund for? If it is an upcoming flight, I believe they have reimbursements for flights in the next 3 weeks.

Follow their page for updates as well! https://www.jetstar.com/sg/en/travel-alerts

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