facebookI have tried to get in touch on live chat, phone call and email to ask for refunds with Jetstar. I understand that I may not be able to get full refunds, what is my best course of action? - Seedly

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Anonymous

03 Apr 2020

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I have tried to get in touch on live chat, phone call and email to ask for refunds with Jetstar. I understand that I may not be able to get full refunds, what is my best course of action?

I wasn't able to get response on live chat and phone call? What should I do?

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I guess the key point is - are you entitled to the refunds per T&Cs?

If you are not entitled, don't waste more time. You won't get any more money.

If you are entitled and Jetstar isn't responding, sometimes, if you've already exhausted every other channel, maybe make a comment on their social media platforms and that gets them to reply quickly.

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my name is Mrs. Vivian Salem, I am the widow to the late Mr. Nasim Salem in Iraq. Over one year ago, I lost my husband Nasim and three children (Husam, 15 years old, Wasim, 12 years old and Merna, 6 years old) this happened when an American Combatant Military Tank shelled our car as my family attempted to flee heavy fighting in Baghdad.
My husband was a renowned Industrialist in Iraq, until his tragic death, he left sum manifold amounts with a Security & Finance Firm in Europe for safe keeping. My reason for contacting you is that Baghdad - Iraq is no longer a safe place for investment for the fear of encountering the same experience my late husband encountered. Since massive bomb attacks. my need to invest this money in your country, either in real estate or any viable business venture you may suggest is of vital importance. Based on this point I seek for your assistance as a reliable partner to proceed to complete this project with me abroad.

If you are interested in assisting me to invest this cash in your country and becoming my business partner, please try to contact me as soon as possible Hoping to have an opulence pact with you on communal trust.

Best Regards

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