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Tony
19 Jul 2023
Computer Engineering at Nanyang Technological university
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Pang Zhe Liang
19 Jul 2023
Fee-Based Financial Advisory Manager at Financial Alliance Pte Ltd (IFA Firm)
If the new integrated shield plan is not active yet, then the existing integrated shield plan should still be active. In this case, what you need to do is to withdraw the application for the new integrated shield plan.
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Since time is of essence for this question, I would encourage you to sort the situation out with your Insurance Agent as soon as possible.
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Did you cancel the plan with them? can ask them to reinstate. I'm sure the insurer will be happy to keep having your premium payments.