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Justin Mok
04 Oct 2020
Bachelor of Business Management at Singapore Management University
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I reckon whatever is shown under your 'Rewards' tab in the Citibank App can be redeemed. I have yet to convert my cashback yet, still accumulating hahaha.
Within the Citibank App, there is a tab called Rewards at the bottom left-hand corner. Tap on it and it will bring you to the page, with a 'Cashback Balance' figure shown. Not sure if this is what you are looking for.