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Anonymous
In case you're wondering which promo this question refers to: https://milelion.com/2019/08/01/dbs-altitude-of...
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Hey Anonymous, yes the additional 2.8 miles have been credited to my account on 18 Feb. Under the description "BONUS MILES ON TRANSPORT", hope you are able to claim it if it has not been posted till date.
I've checked it via the digibot, searching the phrase "DBS points" followed by the options of "View rewards" and "Points per transactions". You will then get the list of 5 latest transactions. Hit "See more" to view more transactions, 5 each time.
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Kenneth Lou
21 Apr 2020
Co-founder at Seedly
I'm also using DBS Altitude AMEX card for my daily spend and hit the spend bonuses.
However what I ...
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I did not receive the bonus miles as well and called in to check with DBS. The customer support officer helped to raise the issue to the backend team, to which they will get back in 3-5 business days