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Anonymous
Hello, anyone faced this issue before? I did a test transfer of 10 S$ via XFers to Gemini. It went through within 5 minutes. then I tried 1000 S$ , and its been a day now, it is not through. It's either I did not raise a deposit request first before I made the transfer or I did raise a deposit transfer request but I keyed it the wrong amount.
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Bobby Lee
25 Apr 2021
Investor at Investor@Singapore
Do check with Xfers support. They're very prompt in their replies. I'm sure you did something wrong as deposits or withdrawals clear within 15 minuts for me always.
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I experience this too. The first transfer to Xfers was pretty quick and it took less than 10 mins or so to see the amount reflected in my Gemini account. But the second transfer which I did on last Friday, 23 Apr until now didn't show up either in my Gemini account and Xfer's wallet.
I did a mistake by not raising a deposit request from Gemini's website prior transfering the money out.
I have told this to Xfers support team when I submitted my request yesterday (Tue, 27 Apr).
I will update again once I heard anything from them.