facebookDoes anyone have trouble uploading their OCBC Bank account through Seedly? - Seedly

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Anonymous

26 Sep 2019

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Does anyone have trouble uploading their OCBC Bank account through Seedly?

How can I resolve it?

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Kenneth Lou

04 Sep 2019

Co-founder at Seedly

Hello! I'm here to help you with this :) Let me know in the comments if you need more help.

Or you can also ask more questions to us here: [email protected]

As a fix to this issue:

  • Under the 'Accounts' tab, click on your Account or Credit Card.
  • Click the 'Settings' button at the top right-hand corner.
  • Select 'Delete' at the bottom to delete your account/credit card.
  • Thereafter, choose to 'Keep Transactions'.
  • Add your OCBC account (with your new credentials) to sync.

This will allow you to refresh your connection with the new credentials, however do note that duplicate transactions may arise from this. Thereafter, you have to manually delete/ignore the duplicate transactions. :)

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