Does Ohm require a security deposit?
Yes, your security deposit is collected and retained by SP Group on our behalf but this can be collected in two ways.
If you were previously purchasing electricity from SP Group at the regulated Regulated Tariff or from a retailer that is using SP Group for billing services before you switched to Ohm, SP Group will allocate 65% of the security deposit that you have set aside with them as Ohm security deposit. So, technically, you don’t have to fork out any money, or do anything at all. The balance 35% of the security deposit will remain with SP Group for your water and gas SD.
If you were purchasing from a retailer other than SP Group, or a retailer that is not using SP Group for billing services before you switched to Ohm, the initial security deposit will be equivalent to 65% of the security deposit as determined and published by SP Group for its residential premises utilities account.
What happens to my security deposit when my Agreement with Ohm ends?
If you were previously purchasing electricity from SP Group or from a retailer that is using SP Group for billing services before switching to Ohm, we will, unfortunately, not be able to refund your security deposit to you. It will remain with SP Group to settle future payment obligations for your other utilities.
If you were previously purchasing electricity from a retailer other than SP Group or a retailer that is not using SP Group for billing services before your switch to Ohm, your security deposit less any deductions will be returned to you after you have paid all outstanding bills and satisfied any other obligations, if applicable. To make things easier for you, we may use your security deposit to settle your final bill.
Does Ohm require a security deposit?
Yes, your security deposit is collected and retained by SP Group on our behalf but this can be collected in two ways.
If you were previously purchasing electricity from SP Group at the regulated Regulated Tariff or from a retailer that is using SP Group for billing services before you switched to Ohm, SP Group will allocate 65% of the security deposit that you have set aside with them as Ohm security deposit. So, technically, you don’t have to fork out any money, or do anything at all. The balance 35% of the security deposit will remain with SP Group for your water and gas SD.
If you were purchasing from a retailer other than SP Group, or a retailer that is not using SP Group for billing services before you switched to Ohm, the initial security deposit will be equivalent to 65% of the security deposit as determined and published by SP Group for its residential premises utilities account.
What happens to my security deposit when my Agreement with Ohm ends?
If you were previously purchasing electricity from SP Group or from a retailer that is using SP Group for billing services before switching to Ohm, we will, unfortunately, not be able to refund your security deposit to you. It will remain with SP Group to settle future payment obligations for your other utilities.
If you were previously purchasing electricity from a retailer other than SP Group or a retailer that is not using SP Group for billing services before your switch to Ohm, your security deposit less any deductions will be returned to you after you have paid all outstanding bills and satisfied any other obligations, if applicable. To make things easier for you, we may use your security deposit to settle your final bill.