facebookDeposited into Gemini's old CIMB account by mistake, and support is not replying me. What do I do? - Seedly

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Anonymous

05 Jun 2021

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Cryptocurrency

Deposited into Gemini's old CIMB account by mistake, and support is not replying me. What do I do?

As many Gemini users know, on 4th May, Gemini switched bank accounts to facilitate for faster SGD deposits. However I forgot to change the payee account number, and had sent a deposit to Gemini's old account instead. Will I be auto refunded, or will the money go into my Gemini account? Support has not replied me even after quite a long time. Please help! Apparently many people have problems with the support not replying as well. Any other way to contact them other than a support ticket? Do they have an office in SG?

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Have you tried sending a query to xfers? i understand that xfers is the 3rd party transfer agent.

or send a fb message (https://www.facebook.com/GeminiTrust/)?​​​

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