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OCBC Securities iOCBC

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  • Reviews (27)
  • Questions (0)
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Online Brokerages/OCBC Securities iOCBC
Online Brokerages/OCBC Securities iOCBC
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USER RATINGS

Customer Support

3.4

User Experience

3.2

OCBC Securities iOCBC

$25

MINIMUM FEE

0.18% to 0.275%

TRADING FEES

CDP

STOCK HOLDING TYPE

OCBC Securities iOCBC

$25

MINIMUM FEE

0.18% to 0.275%

TRADING FEES

CDP

STOCK HOLDING TYPE

Reviews (27)

3.1

27 Reviews

  • 5
    4
  • 4
    10
  • 3
    5
  • 2
    2
  • 1
    6

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    Most HelpfulMost RecentLow to HighHigh to Low
      Updated on 27 Oct 2020

      Purchased

      OCBC Securities iOCBC

      Login to account has a MAJOR flaw , it does not allow ocbc hardware token for use as an alternative, so you could not login if there's an problem of receiving sms token. They will take 3 working days to sort out your problem. Go for DBS Vickers, they allow sms or hardware token as login without the need to specific either as the ONLY way of verification.

      0

      Post

      Updated on 27 Jul 2020

      Purchased

      OCBC Securities iOCBC

      iOCBC System keeps having technical issues not once not twice but many times. Poor! Not recommended! Better to try others in the market.

      0

      Post

      Updated on 19 Jun 2020

      Purchased

      OCBC Securities iOCBC

      Worst trading Firm I faced. Registered an account at their HQ online at Cecil street on mid March 2020, and they told me it’s supposed to take at most 14 working days. Submitted all necessary, IC photocopied, application form submitted. Call mid April for update, they check e system, informed that everything Is in order, and e assigned broker will contact me. Waiter will mid May, no news. Called again in mid May, and the third in early June. No action, no news. Not worth e time taken

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      Post

      Updated on 24 Apr 2020

      Purchased

      OCBC Securities iOCBC

      IOCBC is expecting client to call their broker everytime to check our custody holding to avoid Client’s losses with their system problem for not having real update on any changes. Is this realistic with the fluctuation change in the US trade especially at midnight time ? And what’s the point for having self trade function then ? Not recommended

      0

      Post

      Updated on 08 Apr 2020

      Purchased

      OCBC Securities iOCBC

      [Customer Service] For me, it's always about CS. Price and rates are predetermine and people already know beforehand what they are being offered in regards to price. I have been with iOCBC for several years and have >1M SGD in their account, I have to say that their CS is average at best. In fact I've worked with TWO relationship manager and both are pretty much like that, average and a little cold. I know they don't make much from a holder like me who just buys and don't day trade, but hey, be nice to your customer and you will in turn also have a great day. Maybe it's just my luck or karma that I got a RM that is slightly cold, perhaps other RMs are great. My 2 cents. The reason why I started with iOCBC was because I was an OCBC client, so one thing brought to another.

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