Asked on 15 Jan 2020
Where can I get fresh new banknotes to for Chinese New Year? Do banks give out new notes during the CNY period?
You can get new or 'almost new' notes from most banks. It's probably the queue that turns most people off. I believe that is really the only way of assuring yourself of a new or almost new note.
Short of that, try the ATMs. I just drew some cash and it came out with the crisp feeling of a brand new note. I was surprised, and certainly not expecting it. Note that you should just withdraw cash as part of a need to, and not go around testing ATMs till you find one loaded with new notes!
15 Jan 2020
21 Jan 2020
I found this link here: https://www.dbs.com/pop-up-atm/index.html
Apparently during CNY there are a ton of pop-up stores by the banks to offer this service.
Alternatively you can give digital hong baos via the paylah app haha. Got the following information from a CNA article!
FOR DBS/POSB CUSTOMERS
At the pop-up ATMs, DBS/POSB customers can withdraw the new or good-as-new notes in sums of S$100 (S$2 x 50), S$300 (S$10 x 30), $500 (S$50 x 10) and S$600 (S$10 x 20 or S$50 x 8).
POSB ambassadors will be available to help customers at various pop-up ATM locations from 9am to 9pm.
DBS/POSB customers can also reserve the notes online and collect them from any full-service branch at their preferred dates and times through the bank’s online reservation system. The denominations available are S$2, S$10 and S$50.
Alternatively, they may walk in to any DBS/POSB full-service branch - except for DBS Marina Bay Sands branch and DBS Woodlands Service Centre branch - to collect or exchange the notes, subject to availability.
Customers collecting or withdrawing the new or good-as-new notes at DBS/POSB pop-up ATMs or branches will receive two sets of red packets, "made from environmentally friendly paper derived from sustainable sources", the bank said.
DBS/POSB branches will also have recycling bins for used red packets from Jan 28. The bins will be available all year so customers can also recycle packets from Hari Raya and Deepavali.
FOR UOB CUSTOMERS
UOB customers can reserve their new notes online through UOB Personal Internet Banking from Jan 9 to Jan 19, the bank said. The new notes come in denominations of S$2, S$10 and S$50, and exchanges are capped at S$1,400 in total.
Customers can choose their preferred date and branch to collect their new notes, with the last day for collection on Jan 21.
Walk-in customers can exchange new notes at any UOB branch - except the [email protected], Sengkang Express and Tampines One branches - from Thursday to Chinese New Year’s Eve (Jan 24), subject to availability.
FOR OCBC CUSTOMERS
OCBC customers can walk in to any branch to obtain new the notes. For quicker service, customers can choose pre-packed OCBC Fortune Packs which contain 100 S$2 notes and 30 S$10 notes.
Customers can also use the OCBC Mobile Banking app’s digital Chinese New Year queue service to view the availability of new notes across OCBC’s branch network in real time and get a digital queue number before heading to the branch, minimising waiting time.
Each customer can only exchange up to S$500 a day, OCBC said.
"To ensure that our customers do not wait unnecessarily in the queue, our service ambassadors will try to obtain each individual’s request while they are queuing, and customers - whose request cannot be met on that day - will be asked to return the next day and not wait further," said OCBC’s Singapore head of consumer financial services Sunny Quek.
In addition, customers can get new and good-as-new notes from selected ATMs, although stocks are also limited.
15 Jan 2020
This info is probably for next year onwards or maybe this year Hari Raya as it's fully redeemed. Anyway check out maybank's new UI/UX while you are at it.
Maybank Fortune Bundles: click for link
Each customer is limited to one order of up to two Fortune Bundles only.
Each Fortune Bundle comprises 30 pieces of S$10 and 100 pieces of S$2 notes.
Your account will be debited immediately upon confirmation of transaction.
Due to the limited supply of our Fortune Bundle(s), the order fulfilment is on a first-come, first-served basis. The online service will cease once stocks run out.
Fortune Bundle(s) can only be collected from the Collection Branch indicated on the printout of the Order Status.
Collect your Fortune Bundle(s) from your preferred Branch from 13 to 24 January 2020^ with your NRIC and a printed copy of the order confirmation page."
Separately not sure if Hong Leong Finance or Singapura Finance Ltd etc. have it for thier customers or if you have atm5 bank account you can try those "non-mainstream" atms: SBI, BOC, HSBC etc.
If you are OCBC customer, best way is to use their mobile app click on more services Easy Q Change New Notes for Chinese New Year which will save time for you. Do note the is a limit on availability daily and best is try in the morning when the branch just opens.
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