facebookJust started working as a temporary customer service associate.? - Seedly

Anonymous

18 Apr 2019

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Just started working as a temporary customer service associate.?

Just started working as a temporary customer service associate. I was unfortunately down with high fever on the first week of work on a Sunday and took the MC followed by a screenshot of it to the supervisors 4 hours ahead of the start of the shift. The next working day I was told by the manager (exact quote): "Do you know that taking MC on a weekend is something to be frowned upon? I have every right to fire you. I need full commitment from you and not doing this kind of thing on your first week of work" I was shocked and speechless since I had never encountered such a thing before. I would like to seek advice on what to say to the manager in case I fall sick again as I am genuinely scared of seeing the doctor already.

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Charmaine Ng

23 Aug 2018

The Value Maximizer at @ Every Ma La Xiang Guo Stall

I hope you are feeling better now! It's really unfortunate for you in terms of timing but really, who can choose the timing of when they fall sick? I understand your supervisors are probably upset and got the wrong idea about you but you would have to speak to them nicely and yes, explain in details on how you are sick. Details helps people to understand that you're not lying or coming up with something to skive as they may think you are.

I know you are probably apologetic already but apologize for the inconveniences caused if you haven't and while you cannot guarantee to not be sick again, you sure can try to take care of yourself. So my advice is, speak to your supervisor and be apologetic. Then take care of yourself (stay hydrated, sleep early, eat well and rest well).

If there comes a point whereby you don't feel comfortable working in the office because of what they said, leave. An environment where you don't feel comfortable would make you so stressed out you'd keep falling sick. Of course, that's the last resort.

Stay healthy! :)

Hi there. That is very unfortunate and I am sorry to hear that.

I would do the following if I were you:

  1. Explain your sickness in some detail "I have come down with a 39 degree fever unexpectedly. Seen the doctor and he recommends 2 days of rest"

  2. I would then ask politely if I may take my MC.

Now I want to stress that taking MCs is perfectly fine and is within your rights. Asking politely just gives the impression that you're not issuing an ultimatum but genuinely trying to work with him. But even if he says no, you can still follow up with a "sorry but I am really too sick to go to the office today. I will be resting at home instead"

It's very unfortunate that you're sick on the first day of work because that creates a bad impression. But remember that this is a temporary job and don't take it to heart. If you're fired, so be it. Try again elsewhere.

All the best!

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