Asked by Anonymous
Asked on 11 Dec 2018
I set up the CIMB FastSaver account over the weekend and deposited $10,000. I am attempting to set up the ibanking account so that I can monitor the funds and transfer them freely. However, I selected 'first-time login' and they prompted me for my Activation code, ID and password, which I do not have. Am I supposed to submit the ibanking application by post to receive the login credentials??!
Step 1: Visit any of the CIMB branchs or complete the application form and submit it . Download the CIMB Clicks Internet Banking Service Request Form. Complete the form and mail it back.
Step 2: You will receive a CIMB Clicks Activation Code via mail and your chosen Two-Factor Authentication (2FA) via SMS (for SMS-OTP) and/or via mail (for Security Device).
The Activation Code and SMS will be sent to you within 5 business days upon our receipt of your application. If you chose the Security Device as your mode of 2FA, it will be mailed to you 3 business days after the mailing of your CIMB Clicks Activation Code.
Step 3: After you receive your CIMB Clicks Activation Code, you may perform your First Time Login on CIMB ClicksInternet Banking. You will then be able to create your very own CIMB Clicks ID and password.