Asked on 29 Aug 2018
I claimed it 7 Aug for my hospital bill. But I don't have any update yet.
So I wonder that normally how long does it take.
Assuming all the necessary documents are submitted, it will usually take only 2-3 weeks. If you don't hear anything by now, you can ask your agent. If you agent is not helpful, call the insurance company hotline.
have to chase the insurer is no news for so long
wonder why there are no updates
I'd think about a month is reasonable. If you're feeling insecure, is there a phone number for you to reach anyone at the insurer and confirm?