Asked on 29 Aug 2018
I claimed it 7 Aug for my hospital bill. But I don't have any update yet.
So I wonder that normally how long does it take.
Assuming all the necessary documents are submitted, it will usually take only 2-3 weeks. If you don't hear anything by now, you can ask your agent. If you agent is not helpful, call the insurance company hotline.
I'd think about a month is reasonable. If you're feeling insecure, is there a phone number for you to reach anyone at the insurer and confirm?