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Asked by Liwei Kwok

Updated 3w ago

For NTUC home insurance, what does it mean that the premise must be unoccupied when water leak or theft. Feels like a weird clause?

I am looking at ntuc home insurance now. I noted that there is a clause saying “the premise must not be unoccupied” when there is a water leak or theft. What does it mean? It looks weird that we must around to be claimable.

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Hi

I believe you're referring to:

https://www.income.com.sg/forms/policy-conditions/enhanced-home-insurance.aspx

Page 2 of 18:

c. Actual or attempted theft as long as force and violence are used to get into or out of the premises. You must not leave the premises unoccupied.

d. Bursting or overflowing of domestic water tanks, apparatus or pipes in your premises (but not damage to water tanks, apparatus and pipes and expenses for tracing the source of the

Both were in the case of typical home insurance whereby the said property must be occupy. If there's no one stays there, the chances of being Theft (due to no one watching the house so it is an easy target for thief to break in) and water leak (higher chances due to no usage of the water tank and pipes, so the water stay stagnant and no movement and all equipments tends to breakdown easily). = Ever walk by a haunted or very run down house ? things breakdown because nobody use it and all things starts decaying ....

In the case of such, if nobody occupy the said property, the insurance premium will be higher if one requires such protections.

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Soon Xiaohui
Soon Xiaohui

18 Oct 2018

@HC you're getting better at reading policy wording, keep up the good job. but you missed out something (I'm highlighting it below) So to @HC & @Liwei - in such case, if you do not understand the term "Unoccupied", do a search of this key word. In this policy, it states that Unoccupied means when the premises have not been lived in by you, or by a person authorised by you, for more than 60 days in a row. So that means if no one is staying at the premises for more than 60 days in a row, it will not be claimable. That means if you are travelling out of tow every month for work, your home is still under covered. Also usually premium is based on the size of the premises, type of premises, who is staying (whether it is rented out), contents in the premises. Hope it clarifies :)
HC Tang
HC Tang

18 Oct 2018

Thanks Xiaohui for making it crystal clear 😁👍
Liwei Kwok
Liwei Kwok,
Level 2. Rookie
Answered on 24 Oct 2018

Thanks man!

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