Anonymous
Are there still any insurance companies providing coverage for upcoming flights out of Singapore?
My parents will be travelling to Turkey in 3 weeks time and have yet to buy any travel insurance. Understand that there are currently no travel advisories imposed on Turkey yet. But as the trip is part of a tour, the full amount has been paid.
Response from the tour agency was that Turkish Airline Agreed to postpone the travel from April to October.
My objective is to claim back the full amount my parents have paid to the travel agency. Any advice?
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Pang Zhe Liang
19 Mar 2020
Fee-Based Financial Advisory Manager at Financial Alliance Pte Ltd (IFA Firm)
Most travel insurance policies have a general exclusion that excludes compensation for major travel event which was publicly known at the time the trip was booked, or when the insurance was purchased, whichever later.
One of the major travel event is pandemic as declared by the World Health Organisation (WHO)
Since WHO has declared COVID-19 as a pandemic on 11 March 2020, hence it is unlikely to get insurance coverage to this end.
https://www.who.int/dg/speeches/detail/who-dire...
With this in mind, I will suggest for your parents to work out an alternative solution with the travel agency.
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Short answer, no. Negotiate with the agency to postpone trip on a later date.