Anonymous
OCBC Great Eastern Cashflo Credit Card T&C will be revised on 1 October 2020.
Summary of the changes
1. Processing fee of 1% imposed GE Premiums under 12 month instalment plan
The options to pay off the instalment after 1 October 2020
Folks, any more suggestions?
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Leong Kaiyan
16 Sep 2020
Manager, Financial Services at Great Eastern Life
There is no other option beyond the 3 you have stated. GE does not accept any other credit card besides the OCBC GE Cashflo card for Life policies.
You simply have to make a choice between paying monthly or annual. If you prefer to pay monthly, stick to the card.
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Seems like I am not the only one searching for alternatives. Although OCBC Bank has the rights to amend the terms and conditions to their products, it doesn't mean they should do so at the expense of its customers. Especially in these tough times.
I too bought an endowment plan with them, was told that it is affordable because I can make monthly payments for my premiums using the OCBC GE Cashflo card. Amount to be paid monthly was plain and simple, annual premiums divided by 12. No fees, no charges.
But now, they are going to penalise customers such as myself who bought the plan mainly because we chose the more affordable option. 1% may not sound like a lot, but if you got a $10,000 annual premium plan, that's $100 written off. Probably could have gotten a few meals or I would rather it be donated to charities.
They pride themselves with the brand promise of being Simply Spot On by truly understanding their customers. Which makes me wonder, who are the customers they have been trying to understand that are embracing the 1%.
Are there others out there who are upset with these changes too?