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I had a flight delay (over a day) when travelling and claimed it from FWD. It was quite smooth and fuss free.
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Kenneth Lou
13 Apr 2018
Co-founder at Seedly
Actually, this is a good question... I've never used Hong Leong Travel insurance before and used FWD...
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I've used FWD and recently claimed for medical expenses post trip, in SG, due to a minor injury sustained during my trip. It was very smooth and fast (caveat: my claim amount was very low), so overall experience was great.