I have money in my Singlife account since the start of October but my account balance is suddenly 0 today (1 Nov). Is anyone facing similar problems??

Dear customer, we experienced a back end error that caused your home screen to reflect $0 on the app between 5-5.30pm earlier today. The issue has since been resolved.

Should you have any additional questions we can help with, we are available via Facebook Messenger for more personalised attention and time.

Thank you for your willingness to communicate with us.​​​

It's probably a technical error or lag...

My app crashes on boot and I only get brought back to the proper app screen after I clicked "Dismiss". I don't have the zero balance problem.

You have already done what needs to be done... all the best!