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Anonymous

06 Aug 2019

Credit Cards

How to get late fee waiver on DBS credit cards?

I forgot to pay my credit card bill one day late and DBS charged me $100... how can I get them to waive it for me?

Discussion (3)

What are your thoughts?

Huang Yixuan

Huang Yixuan

06 Aug 2019

Person at Seedly Community

There are two ways to get your fee waiver.

1. Request using iBanking

  • Login to your iBanking
  • Select the message icon on the top right
  • Select Compose
  • Choose Late Fee Waiver
  • Fill up form accordingly to submt fee waiver

2. Request using Phone Banking

  • Dial 1800 111 1111 (from Singapore) or (+65) 6327 2265 (from Overseas).
  • For English menu, press 1. For Mandarin menu, press 2.
  • Enter your NRIC / Debit Card no. / Credit Card no. or Phone Banking User ID.
  • Enter your Phone Banking PIN. If you don’t have a Phone Banking PIN, press 1.
  • Press 2 for our Fee Waiver Menu.
  • Press 1 for Credit Card Fee Waiver or Press 2 for Cashline Fee Waiver.

*The Bank will review your waiver eligibility and an SMS will be sent to your registered handphone number within 3 working days.

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