facebookHow to get late fee waiver on DBS credit cards? - Seedly



06 Aug 2019

Credit Cards

How to get late fee waiver on DBS credit cards?

I forgot to pay my credit card bill one day late and DBS charged me $100... how can I get them to waive it for me?

Discussion (3)

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Huang Yixuan

Huang Yixuan

06 Aug 2019

Person at Seedly Community

There are two ways to get your fee waiver.

1. Request using iBanking

  • Login to your iBanking
  • Select the message icon on the top right
  • Select Compose
  • Choose Late Fee Waiver
  • Fill up form accordingly to submt fee waiver

2. Request using Phone Banking

  • Dial 1800 111 1111 (from Singapore) or (+65) 6327 2265 (from Overseas).
  • For English menu, press 1. For Mandarin menu, press 2.
  • Enter your NRIC / Debit Card no. / Credit Card no. or Phone Banking User ID.
  • Enter your Phone Banking PIN. If you don’t have a Phone Banking PIN, press 1.
  • Press 2 for our Fee Waiver Menu.
  • Press 1 for Credit Card Fee Waiver or Press 2 for Cashline Fee Waiver.

*The Bank will review your waiver eligibility and an SMS will be sent to your registered handphone number within 3 working days.

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