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Anonymous
Will calling their hotline work?
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Pang Zhe Liang
03 Jan 2020
Lead of Research & Solutions at Havend Pte Ltd
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Guo Hao Teo
03 Jan 2020
Self-Taught Enthusiast at Personal Finance
You can call in and try cancelling. However i tried doing that twice but they very slow to reply.
Planning to head down to the branch to do it instead.
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Call the Citibank hotline to cancel it....
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Yes, you may call their customer service hotline to request for cancellation of the card itself. The staff will be able to help you accordingly.
Additionally, you may cut the card into half and safely dispose it.
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