Have you gotten your 100,000 miles sign up bonus yet for your SCB X card?

This looks like an old question so hoping you have already gotten yours.

If you haven't, I would call the customer service.

If that doesn't work - I've realized that the relationship managers have quite a bit of influence. Incase you have one, I'd call him/her

SCB has until 30 November 2019 to credit X Card bonuses for those on the 100,000 miles scheme. Based on what I'm reading online and on our social media channels, bonuses are still coming in, so I'd sit tight until 30 November has passed.

After that, then yes- I think you should really give them a call. Even if you call right now, you'll probably be told to wait till 2359 on 30 November.

Sit tight.