facebookCould someone elaborate on this whole switching process? - Seedly

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Anonymous

10 Jul 2019

SeedlyTV

Could someone elaborate on this whole switching process?

If I so decide to make the switch then what happens? Do I have to ask the retailer to come to my house to do the switch? What's the timeline like?

SeedlyTV S1E08

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Nicholas Tan Yi Da

10 Jul 2019

Engineering Systems and Design at SUTD

How the switching process works:
1) switch to a retailer that uses same SP bill
-sign up
-u will still recieve the same as SP bill and still pay through SP
-however, on the bill will reflect ur electricity is under new retailer, what plan u get, new pricing(at a cheaper rate) and other details of the contract
-no additional deposit as original deposit remains at SP
2) switch to retailer that is SEPERATE billing

  • your new retailer will submit application to SP to request transfer of your electricity account
  • SP will close your electricity account
  • SP will refund u a portion of the original deposit
  • receive new seperate electricity billing under new company(may or may not need to pay deposit depending on who u sign with)

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