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04 Feb 2020

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General Investing

Confused about SAXO account opening - no login data received? Is this normal? Can those who have Saxo accounts tell me if this is normal?

I opened an account with Saxo, after the online signup I heard nothing for 2 weeks. Sent a mail and got a reply that there were items missing. Handed in the items, got another mail account opened and got an ID. But no login data or instructions. No registered mail or anything within the last 4 weeks. Sent more emails to the same contact person. No reply. Is this normal? If this is how it starts I wonder about their service quality. Also, I am confused not to have received any letter.

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Matt

31 Jan 2020

I believe you set a password while signing up.

Your login ID is sent to you on every correspondence, including the Application Received email and Account Open email.

You can reset your password if you forgot it.

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