Can I get a partial refund for my hotel booking from Expedia because of the COVID-19 situation? It was booked non-refundable but shouldn't the hotel/Expedia make exceptions in this case?

Also, how to get in touch with Expedia's helpdesk? Could only get in touch with the hotel via Expedia's contact form, and the hotel only agrees to postponing the booking dates, but I seriously doubt it would be safe to travel in October, either.

2

Discussion (2)

What are your thoughts?

Learn how to style your text

Angeline Teo

01 May 2020

Calculator at The Internet

Email expedia for refund or at least credit in your expedia account.

they don't do for every booking but email repeatedly and hope for the best.

Reply

Save

Cedric Jamie Soh

22 Apr 2020

Director at Seniorcare.com.sg

I think Expedia is caught offguard by these sudden explosion of cancellation too. No choice, we have to give everyone time to settle all issues.

Seedly has a great article on cancellation of travel bookings (such as hotels, airfares etc)

https://blog.seedly.sg/airlines-travel-waiver-p...

Pls do share your experience with us here if you have went through it (smoothly or badly...)

Reply

Save

Write your thoughts