Anyone know how to report unethical financial advisors (insurance agents)?

Does reporting to their company help? (Because their company also want to earn money)
Context: some FA/IA sold my mum some plan which tbh doesn't make sense. the premiums are expensive and tbh my mum doesn't even need the policy lmao.
Seriously. Don't like that leh. You work hard to earn $. My mother also work hard to earn $. Tolong la. I am very sad.

Another unrelated scenario: are FA/IAs allowed to tell their clients what to invest in (e.g. crypto)? Can report this to their company?