Anyone getting bad experience from shopback.sg as well?

It seems like they are missing most of my cashbacks. When i file for missing cashback, they will give a super generic answer and reject the appeals. It happened to quite a number of appeals already.
Looks like they are earning the affiliation commission and not passing it down to the consumers.

5

Discussion (5)

What are your thoughts?

Learn how to style your text

Cay eanne

30 Aug 2022

Agreed. Its happened on me.. I filed the missing cashback since Apr2022 until today there is no clear answer from ShopBack. They're reluctant to respond or generic feedback after multiple follow-ups and keep mentioning awaiting their partner's response on the investigation. Kinda disappointed about shopback service !!!

Reply

Save

Maythet Nwe

13 Jul 2022

Agree. expeienced a few time already.all the reply are bluffing with generic reply or totally ignored our complaint eventhough i submitted proof of receipt and screenshot of pending cashback which was supposed to be redeemable on the next purchase. (two issues - missing cashback for the purchase and previous pending cashback was not become redeemable)

Reply

Save

Blueberry

07 Jul 2021

I've worked a few years in Malaysia and so I have experience using both the SG and MY version of Sho...

Write your thoughts