Anyone else think Singsaver rewards is crap now? Signed up for a citibank card through singsaver and wanted to redeem the $300 paynow reward. But after 90 days got rejected.?

The duration from successful application through singsaver and approval from bank to rewards collection is max 90 days. Fair enough, it's covid season and applications take time. It's close to 90 days and I message them and they tell me it may still be under processing. After the 90 days is up they tell me it has been verified and will be fulfilled. A minute later, they say it's rejected and I need to check with the bank because it why it got rejected is confidential to the bank. Wtf?

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Seedly123

17 Sep 2024

Awful experience. Dishonest promotions with a lot of fine print to trip you up. Each time, the email comes back with a different excuse for not giving the reward. Don't bother!

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Stanley Tan

25 May 2024

I did not even receive any email and was told my gift was forfeited. Nevertheless I call the bank to "suspend" my card.

Singsaver wrote :

Thank you for contacting SingSaver.

Upon checking, we regret to inform you that your collection period for the reward Dyson Supersonic™ hair dryer expires on 21 March 2024, with the redemption email having been sent to you on 21 February 2024.

As outlined in our terms and conditions, it's important to note that any physical SingSaver rewards not claimed within the specified collection period will unfortunately be forfeited without exception. This includes rewards that remain unclaimed beyond the collection period specified in the Rewards Notification Email.

We sincerely apologize for any inconvenience this may cause, and we truly appreciate your understanding and participation.

Do let us know if you require any further assistance. Thank you.

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