AXA SmartTraveller Reviews and Comparison - Seedly
Reviews (11)
4.7
Reviews (11)
4.7
  • 5
    8
  • 4
    3
  • 3
    0
  • 2
    0
  • 1
    0

Most Helpful

  • Most Helpful
  • Most Recent
  • Low to High
  • High to Low
  • Updated on 10 Jun 2018
    Fuss-free and very easy to purchase. They do send promotions occassionally for 50% off the purchase plan value. I think that would be the best time to buy annual travel insurance :)
    0 comments
    1
  • Updated on 14 Mar 2018
    Bought AXA SmartTraveller insurance for my trip to Phuket through its online form and the policy document was sent promptly into my email. When I was back from my trip, I experienced coughing hence went to see a doctor. I made a medical claim against the insurance through its online claim form. The process of filling up the form was relatively quick and easy, and supporting documents were required to be attached with the form to validate your claim. The claim went through in around 1 week plus without any issues. All in all, the application and claiming process could be done quickly and easily. Quite a pleasant experience.
    0 comments
    1
  • I bought AXA single trip package for my 15-day europe trip. The policy coverage is quite transparent. The price is not cheap, however, you should be well covered.
    0 comments
    0
  • Bought this plan for a 5 months overseas travel and managed to claim for 2 incidents - the first time I tried to claim, they were super efficient and my claim came in pretty quickly. Second time I tried to claim though, it took several weeks despite me replying their email, and I had to continually pester them with at least 2-3 emails before I got my claim back. I guess it just depends on who's handling it, but still got all my claims back so would recommend.
    0 comments
    0
  • Quite pricey in terms coverage per dollar. Need to use promo code to save. Highest lost belongings claim.
    0 comments
    0
  • I bought this for my grandparents when they were travelling. Fuss free process to purchase and their promos are quite attractive. Didn't make claims but this is my go-to for travel insurance (:
    0 comments
    0
  • Pretty hassle-free to claim insurance after my trip after I had to be hospitalised. Customer service was helpful and efficient.
    0 comments
    0
  • Previously bought this travel insurance for Bangkok family trip. Easy to claim insurance process for my Mum who had to cancel her trip due to personal reasons.
    0 comments
    0
Questions (0)

Recent Activity

  • Recent Activity
  • Unanswered
  • Trending
No questions found.
About AXA SmartTraveller
Product NameAXA SmartTraveller (Essential & Comprehensive)
Personal Accident PaymentEssential: $525k Comprehensive: $1mil
Medical Expenses (Overseas)Essential: $300k Comprehensive: $600k
Cancelled TripEssential: $6k Comprehensive: $12k
Lost BaggageEssential: $5k Comprehensive: $10k

About AXA SmartTraveller

AXA SmartTraveller has protected up to 3,000,000 travellers and assures its customers that with their track record, they can truly have a worry-free trip.

Key features of AXA SmartTraveller

  • High medical coverage of up to $600,000 whilst overseas and up to $60,000 post-trip.
  • 24-hour Emergency Medical Assistance
  • Travel Inconvenience reimbursement of up to $20,000 for trip curtailment or $12,000 for trip cancellation.
  • Personal Belongings reimbursement of up to $10,000 for lost or damaged belongings.
  • Full Terrorism cover
  • Personal Accident cover of up to $1,000,000 which begins 3 hours before your trip departure.
  • Emergency Medical Evacuation and Reparation

Plans offered by AXA SmartTraveller

AXA SmartTraveller offers both Single Trip and Annual SmartTraveller plans. These plans come in 2 tiers, Essential and Comprehensive Plan.

Essential

  • Medical Expenses claimable up to $365,350
  • Travel Inconveniences & Personal Belongings claimable up to $34,850
  • Unlimited Emergency Medical Evacuation & Repatriation
  • Personal Accident claimable up to $525,000
  • Legal Assistance claimable up to $500,000
  • Adventurous Activities are covered
  • Full Terrorism Cover is covered
  • Safety such as Hijacking, Kidnap & Hostage and Home Care Benefit is covered

Comprehensive Plan

  • Medical Expenses claimable up to $730,700
  • Travel Inconveniences & Personal Belongings claimable up to $67,700
  • Unlimited Emergency Medical Evacuation & Repatriation
  • Personal Accident claimable up to $1,050,000
  • Legal Assistance claimable up to $1,000,000
  • Adventurous Activities are covered
  • Full Terrorism Cover is covered
  • Safety such as Hijacking, Kidnap & Hostage and Home Care Benefit is covered

Available add-ons include

  • Rental Car Excess coverage of up to $2000
  • Sports Equipment coverage of up to $3000
  • Golf Equipment coverage of up to $3,500
  • Pet Care coverage of up to $1,500

Contact Info

  • Singapore Hotline: 1800 880 4888
  • International Hotline: +65 6880 4888
  • Email: [email protected]
  • Address: Customer Care

             #01-21/22 AXA Tower

              8 Shenton Way

              Singapore 068811