YouTrip Reviews and Comparison - Seedly
Reviews (10)
3.7
Reviews (10)
3.7
  • 5
    3
  • 4
    3
  • 3
    3
  • 2
    0
  • 1
    1

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  • I applied more than one month ago for my trip last week and the app just says "we are processing your request", didn't get the card in time for the trip and no idea how to activate it...
    0 comments
    0
  • Posted on 01 Jul 2019
    Highly recommend this card for frequent travellers. However, processing time takes exteremely long.
    0 comments
    0
  • Posted on 01 Jul 2019
    I travel a lot for work and I’m enjoying the convenience of Youtrip so far. I can make online transactions and contactless payments with this card and it saves me a lot of time and money! Downside is transactions like trips via MRT are usually lumped together and deducted at one go and it’s hard to keep track of how many transactions were deducted and how much money is left in the card.
    0 comments
    0
  • Posted on 01 Jul 2019
    Good exchange rate when I used it in my trip to Japan last weekend. Better than the rates I got when I changed money at Chinatown the day before the trip.
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  • Posted on 01 Jul 2019
    Wanted to use YouTrip during my last visit to BKK, only to realise that my account was locked. I tried resetting my pin but was unable to do so. Contacted the YouTrip team, but they didn't resolve the problem until a day later. By then I had already left back for Singapore. I've used YouTrip in the past without issue.
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  • Posted on 01 Jul 2019
    Mad love this card! 1. Super convenient top-up 2. Competitive rates 3. No-need to hassle with spare change from overseas travels 4. Pretty packaging ;)
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  • Posted on 15 Jun 2019
    I selected 3 stars because it's obviously not my first choice to use it again. Pros: Easy sign-up process; I didn't have to wait long for card to arrive and activation is easy. Also, rates vs banks & money exchange is good! I am actually using the card more and more until... Cons: I noticed that transactions isn't just appearing later; they are NOT appearing in the app at all. I went Malaysia, made a few big purchases and noticed the amount was charged but did not appear in the transaction at all. Now, if I need to use the card I need to consciously check it every time after usage to make sure I'm not being charged wrongly and that the transaction actually appears. Also, I've sent in request for more than a month to send me the breakdown statement and nobody has gotten back. Verdict: Would I use it again? Yes, because of the excellent exchange rates, convenience (mastercard, paywave applicable and don't have to hassle myself by topping up or activating the card at MRT stations) + the fact that it is a security feature to be able to deactivate the card simply by opening the app with fingerprint and click the button. Also, in case of theft; it's limited to what you have top up and not the entire bank a/c. But nah... I have to monitor my every transaction like a hawk is like nono... they need to fix it. Fast.
    0 comments
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  • Updated on 24 Apr 2019
    Registering for the card: - 1-2 weeks. Due to its high demand now, it has taken a longer time for me to get it vs. some others who may take a few days. - KYC process was quick, just the IC details and a snapshot of it Suitable for: - Multi-currency online purchases - Transacting G10 currencies. Not too sure about other currencies as the exchange rate will only be displayed after you make the transaction - Purchases under SGD6000, since that’s the daily spend limit Fees: - No transfer fees - SGD10 card replacement fee - SGD5 atm withdrawal fee, deducted from your YouTrip card - SGD5 per month if your YouTrip account is dormant for 12 months from last transaction. don’t worry, you’ll be reminded once it hits 9 months from last transaction The currency conversions, amount deposits, card activation-all works on the app and later paid with Youtrip card. I used it when I was travelling in Malaysia and London which was great & easy to use. Even better that I get credits after referring friends!
    0 comments
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Questions (21)

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YouTrip

Credit Card

Most local banks would exclude such transactions (Prepaid / Stored Value cards) for Miles or Cashback; maybe you can consider using OCBC Cashflo for Free 3/6 months installment?

YouTrip

Credit Card

Nicholas Nbx
Nicholas Nbx
Level 2. Rookie
Updated 3d ago
So far I saw YouTrip is specifically excluded from Citibank and UOB card. But it worked for Standard Chartered Unlimited Cashback. I've tried and gotten 1.5% cashback on all my YouTrip top-ups with that card, at least at the of time of this post. Hope it helps!

YouTrip

Promotional Codes

Liam Lim Yu Zheng
Liam Lim Yu Zheng
Level 3. Wonderkid
Updated on 02 Jul 2019
I still hv referrals available (0 claimed, 10 available)! Get S$10 free money after your first top up! Get the app and accept the invitation with this special link : https://youtrip.app.link/WEI%20RU,%20JOCELYN207281

YouTrip

DBS Multi Currency Account

Travel

M
Mark
Level 3. Wonderkid
Answered 4w ago
YouTrip is better. See it as getting 3% rebate. Top up via app as and when required. Plus now no dormancy fee. The only drawback is that it doesn't support online payment that requires one time pin (OTP)

Travel

Shopping

Lifestyle

YouTrip

DBS Multi Currency Account

I'm not sure about UOB Mighty FX and RHB TravelFX. but comparing DBS MCA to YouTrip; Based on what i have gathered and through my own experience, YouTrip tend to offer better rates with the least margin. On another note, i do personally feel that it's safer to use YouTrip instead of your own debit/credit card as a precautionary measure against theft as you can instantly lock your card from the app. DBS MCA does offer free overseas withdrawal, though quite a limited range of banks/locations. I believe that overseas ATM Withdrawal would only cost S$5 with the YouTrip card, a small price to pay for the additional security of not holding on to too much cash. It would also be prudent to bring along a backup card such as the DBS MCA that you can keep just in case you do lose the YouTrip card.

YouTrip

CITI PremierMiles Visa Card

Citi PremierMiles charges a 3% fee on foreign currency transactions. Where as the spread on YouTrip is about 0.2%-0.4% from my past experience. So effectively, you are paying 2.6%-2.8% for 2mpd which amounts to a mile costing 1.3-1.4 cents which is still a good price in my opinion given that most people would value for miles at about 1.8 -2 cents per mile ( market rates as well ) Something NOT Applicable for CitiPremier miles that you may want to take note of; it’s that some other travel cards do offer Free Airport Transfer when you hit a certain limit on overseas spending on top of the higher earn rate on overseas spending. So thats also something to take into consideration. https://www.citibank.com.sg/globaldocs/pdf/CitibankPremierMilesVisaCardmembers_Agreement.pdf

Credit Card

YouTrip

Nope, they are excluded for both Rewards and the 100k Miles Sign Up Gift Qualifying Transaction; you can refer to points 26n and 57n in the T&C https://av.sc.com/sg/content/docs/x-card-tnc.pdf

BOC Family Card

YouTrip

Credit Card

Pat
Pat
Level 4. Prodigy
Updated on 25 Jun 2019
Sorry this is late but it doesn't! Payment to prepaid accounts like Youtrip is excluded. Reference: 1(b)(iii) https://cloud.bankofchina.com/sgp/boccc/media/documents/TermsandConditionsGoverningBOCFamilyCreditCardCashRebate_Programme.pdf

YouTrip

General

Hi! I've actually just tried it. The thing is upon set up of the Youtrip app on your second phone, there would be a 6 digit PIN sent to your registered phone number. You need to activate that by keying in; so just make sure you are able to receive this pin by having your first phone ready next to you! Also note that access on your first phone would be logged out upon successful login on second phone. At any one time, only one device can access Youtrip app.

YouTrip

Junus Eu
Junus Eu
Level 8. Wizard
Answered on 05 Jun 2019
I got that as well, but it seems to be for checking purposes. I was charged $0.10 but later got a notification that it was reversed. Let me know if you have a similar situation!
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About YouTrip
OperationsYouTrip is developed by You Technologies Group Limited. Based in Hong Kong and Singapore. Started in 2016 in with a core focus on travellers.
TypeMobile app with a physical Mastercard (also EZLINK)
Currencies SupportedIt also supports exchange of 10 currencies so you can conveniently lock-down competitive rates before your trip.
FeesFree signup for card 0% Transaction fee 0% Top up fee $5 Dormancy fee (after 12 months of inactivity)

About YouTrip

YouTrip is Singapore’s first multi-currency mobile wallet with a prepaid Mastercard. Specially designed for travellers to pay overseas with no fees in over 150 currencies, YouTrip’s app allows you to exchange and store up to 10 currencies in-app so you can conveniently lock-down competitive rates before your trip.

YouTrip Features

  • Supports currency conversion of over 150 currencies
  • Supports exchange and lock-down of competitive rates for up to 10 in-app currencies
  • Cash withdrawal available overseas with Mastercard, Maestro or Cirrus ATMs outside of Singapore at wholesale exchange rates. A withdrawal fee of SGD5 or foreign currency equivalent will apply.
  • Easy card deactivation through the app if YouTrip Mastercard is misplaced
  • Instant notifications each time a transaction is made

How It Works

  • Top up your YouTrip wallet on your mobile phone with any SGD credit or debit card for up to SGD3,000.
  • Monitor and exchange currencies at your preferred rates at any time. An alternative would be to utilise YouTrip’s SmartExchange technology, which allows automation in the exchange of current rates as you spend overseas.
  • Enjoy no transaction fees when used for cashless payments in-store and online worldwide.

More Info

You can visit YouTrip’s T&Cs here, and support here.

YouTrip Contact Info

  • Email: [email protected]
  • Contact number: +65 6904 9334
  • Address: 80 Robinsons Road, #02-00
  • Singapore 068898