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Geneco

  • Overview
  • Reviews (262)
  • Questions (0)
  • More Details
4.3
262 reviews
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claimed

Claimed

This product is managed by Geneco.

USER RATINGS

Customer Support

3.8

Ease of signup

4.2

Online Portal

4.0

Plans (6)

Slide 1 of 6
  • Get It Fixed 24

    Fixed rate of 18.83c/kwh

    PLAN TYPE

    18.83

    RATE

    24m

    CONTRACT

    [EXCLUSIVE] Enjoy a one time $53 bill rebate + $20 grocery vouchers with promo code "SEEDLYGENECO". Valid till 30 April 2021.

  • Get It Fixed 36

    Fixed rate of 18.83c/kwh

    PLAN TYPE

    18.83

    RATE

    36m

    CONTRACT

  • Give Us A Try

    Fixed rate of 16.70c/kwh

    PLAN TYPE

    16.70

    RATE

    6m

    CONTRACT

  • Get It Green

    Fixed rate of 18.83c/kwh

    PLAN TYPE

    18.83

    RATE

    12m

    CONTRACT

  • Get It Less 24

    23% off regulated tariff

    PLAN TYPE

    18.58

    RATE

    24m

    CONTRACT

  • Get Sunny

    Fixed rate of 20.88c/kwh

    PLAN TYPE

    20.88

    RATE

    18m

    CONTRACT

Get It Fixed 24

Fixed rate of 18.83c/kwh

PLAN TYPE

18.83

RATE

24m

CONTRACT

[EXCLUSIVE] Enjoy a one time $53 bill rebate + $20 grocery vouchers with promo code "SEEDLYGENECO". Valid till 30 April 2021.

Details

Product Page Transparency

  • Claimed in October 2020
  • Pays to access additional features

Geneco Electricity Market Review 2021

Geneco is a popular electricity provider in Singapore that offers affordable and flexible plans with green energy options. They offer standard price plans - fixed and discount off tariffs, with a duration of 6 to 36 months. To ensure price competitiveness, Geneco has a price match guarantee, no transmission loss charges and no monthly fees.

It is also a great retailer for those hoping to switch to a more environmentally-conscious organisation as 2 of their plans are 100% powered by clean energy.

Geneco genuinely believes in upholding sustainability, thus not only do they work towards powering us with green energy they also have many non-energy-related initiatives for environmental sustainability.

Read More about Geneco
Reviews (262)

4.3

262 Reviews

  • 5
    187
  • 4
    32
  • 3
    9
  • 2
    3
  • 1
    31

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    Most HelpfulMost RecentLow to HighHigh to Low
    pinned

    Pinned by Geneco

      Updated on 03 Mar 2021

      Purchased

      Get It Fixed 24

      Seamless sign-up and have been a happy customer for the past 1.5 years. Would highly recommend others to use Geneco. Rates at the time of sign-up was one of the most affordable in the market, and we would highly consider Geneco when our contract ends. The dashboard is user-friendly and enables my family and myself to monitor our monthly household consumption at one glance. Payment has been seamless too. It was easy to activate payment via recurring credit card billing so we do not have to worry about not paying our bills on time.

      3

      1 more comments

      普禄

      普禄

      14 Mar 2021

      My 2 apartments re-contract are due, is there a $30 wifi from singtel or other rebates ?

      Geneco

      19 Mar 2021

      Dear 普禄, Thank you for reaching out to express your interest! If you would like to know what's in store for a renewal, you may reach out to us at [email protected] for us to look into it for you. Have a great weekend ahead :)

      Post

      Updated 15h ago

      Purchased

      Get It Fixed 24

      Customer service was non existent. Sold my place and had to close account. According to their website, need to submit online form. Submitted twice without any acknowledgment. Emailed as well and there was no reply. Had to go through Messenger before they replied me. After I replied, again no more reply. Caused me much inconvenience and stress. Phone line was not answered as well.

      0

      Post

      Updated 6d ago

      Purchased

      Get It Fixed 36

      Thanks been using geneco for few years and no hassle, timely paying to them ease trouble not so much expensive as much as paying sp glad I found you thanks GENECO!

      0

      Post

      Updated 2w ago

      Purchased

      Get It Fixed 24

      I have just finished with my first 24mths contract. And will continue for the next 24mths for sure. The prices are good. Thank u Geneco 😊

      0

      Post

      Updated 3w ago

      Purchased

      Get It Fixed 24

      Geneco is one popular electricity vendor that provides great customer support and lots of promotional signup offers. Although I missed out on the time where the offers perked at $150+ bill credit, I signed up with them and have no issues with their services for past years. Sign up, bill payment and checking on electricity usage is all done electronically. Simple and hassle free.

      0

      Post

    Questions (0)
      Recent ActivityUnansweredTrending

      No Question Found.

      Seedly Exclusive Promotion

      • Enjoy a Seedly Exclusive Promotion for the Get It Fixed 24 plan with promo code "SEEDLYGENECO".
      • New signups get to enjoy a one time $53 bill rebate + $20 Dairy Farm vouchers.
      • Terms and Conditions apply.

      Geneco Electricity Plans

      Plan name

      Plan type

      Duration

      Electricity Rates / Price per kwh (incl. GST)

      Benefits

      Get It Fixed 24

      Fixed rate

      24 months

      18.83 ¢/kwh

      • Good for those who want a trial period
      • No transmission loss charges, No monthly fees

      Get It Fixed 36

      Non Standard Fixed Plan

      36 months

      18.83 ¢/kwh

      • 100% CARBON NEUTRAL ENERGY
      • No transmission loss charges

      Give Us a Try

      Fixed rate

      6 months

      16.70 ¢/kwh

      • Good for those who want a trial period
      • No transmission loss charges, No monthly fees

      Get it Green

      Fixed rate

      12 months

      18.83 ¢/kwh

      • 100% CARBON NEUTRAL ENERGY
      • No transmission loss charges

      Get It Less 24

      Discount off regulated tariff

      24 months

      17.10 ¢/kwh

      • 100% CARBON NEUTRAL ENERGY
      • No transmission loss charges

      Get Sunny

      Fixed rate

      18 months

      20.88 ¢/kwh

      • 100% SOLAR RENEWABLE ENERGY
      • No transmission loss charges
      Summary of Geneco's electricity plans, rates and prices

      Seedly Exclusive Promotion

      • Only valid for Get It Fixed 24 plan.
      • Enjoy a one time $53 bill rebate + $20 Dairy Farm vouchers for new signups with exclusive promo code "SEEDLYGENECO". Valid for the first 50 signups till 30 April 2021.

      Features and Benefits of Geneco

      • Overall, Geneco has one of the most competitive prices for fixed rates electricity plans. Their 6 months plan, the Give Us a Try, is at a low 16.70¢/kWh, and their Get It Fixed 24 is the cheapest 24 months fixed-rate plan in Singapore's electricity retailers OEM.
      • Decent green energy initiatives that provide you with 100% solar energy or 100% carbon neutral electricity for selected plans.
      • No transmission loss charges for all plans.
      • No monthly fees necessary for the majority of the plans (excluding Get It Green, and Get Sunny) .
      • Get a 1% cash rebate for POSB Everyday Card holders.

      Geneco's Price Match Guarantee

      Geneco also offers a price match guarantee, if one were to see a lower price than Geneco’s within 7 working days of sign up, Geneco will refund you the difference for that contract period. Terms and conditions apply.

      Need help choosing an electricity provider? Compare Singapore's Best Electricity Retailers with Seedly's Open Electricity Market Comparison Tool

      Fees and Charges for Geneco

      • One-time Registration fee: None
      • Security Deposit: Chargeable
      • Late Payment Charge: 1% interest on the outstanding balance from the previous month
      • Early Termination Fee: $60 - $720. The early termination fees charged by Geneco is a one-time fee corresponding to the consumer’s dwelling type.

      FAQs for Geneco

      1. How to switch to Geneco?

      Choose a plan on Geneco's website, enter your details and wait for a Geneco representative to get in touch with you. Don't worry! Switching of retailers will not cause disruptions to your electricity supply.

      2. Do I have to switch from an analogue to a AMI meter for the Get Free Sundays plan?

      It is not compulsory. If an AMI meter is installed, one will be able to measure their actual consumption on a half-hourly basis, allowing actual Sundays off. If you use an analogue meter, you will be given Sunday’s off based on the daily load profile that the Energy Market Authority has developed.

      3 . How long does it take for me to switch over?

      After sign up and submission of verification, Geneco will begin the verification process. The transfer process will take approximately 2 to 4 weeks upon submission of NRIC/FIN.

      4. Are there fees for early contract termination?

      Yes, there will be an early termination fee charged based on your dwelling type. Please refer to your contract for the exact amount.

      Contact Geneco

      • Phone: 63636677
      • Operation Hours: Mon to Fri, 9am - 5.30pm
      • Address: 450 Alexandra Road., #01-01, Singapore 119960

      About Geneco

      Geneco is a leading electric provider powered by Seraya Energy. Priding itself upon 48 years of experience, 18 years of award-winning customer service in electricity retailing since 2001 and 19 plus years of energy expertise, the UK based company is determined to help Singaporeans find the best ways of buying electricity. Geneco largely believes in providing sustainable energy to your homes. And thus also sustainable initiatives.

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.