facebookWhy does it take 4-5 days for moneyowl to reflect transaction when it only take 1-2 days for other robo investor? I certainly would like the duration to reduce when buying/selling. - Seedly

Anonymous

04 May 2019

Robo-Advisors

Why does it take 4-5 days for moneyowl to reflect transaction when it only take 1-2 days for other robo investor? I certainly would like the duration to reduce when buying/selling.

SeedlyTV S1E04

Discussion (1)

What are your thoughts?

Learn how to style your text

Christopher Tan

04 May 2019

CEO at Providend Ltd

Dear Anonymous

Thank you for your question. Please allow us to explain. A transaction typically involves a few parties. i.e MoneyOwl, bank, custodian and each party has its own internal operating cut off time. Dimensional funds are unit trust where fund prices are forward priced - the exact price which you buy at is only known one or two days later.

Please be rest assured that your investment experience is very important to us and we ensure each transaction is completed efficiently and accurately.

Write your thoughts