facebookWhat is the issue with data synch from standard chart bank? - Seedly

Kalpesh

07 Jun 2019

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Saving Hacks

What is the issue with data synch from standard chart bank?

Unable to synch standard chart bank account and credit card . Can I get historical data and can I export all data to xls

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Kenneth Lou

07 Jun 2019

Co-founder at Seedly

Hey there Kalpesh!

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We just sent out a email regarding this issue via our [email protected] :) look out for it and let us know if you have any questions. Always here to help!

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But let me cover it in detail here:

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After some preliminary discussions with the SCB team, we have not been able to reach an agreement with the bank, thus we are unable to allow users to sync as they will start to block our users who do that.

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Hence there is no set date on when syncing can be restored. Thus, the SCB link will continually remained to be in a 'disabled' status we will definitely update if we have a fix.Ā 

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On that note, really thank you for your patience and understanding. Do trust in us that we are doing all we can to get to a better conclusion with regards this!

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If you have any further questions or issues, please do not hesitate to hit reply! or reach us at [email protected].

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Cheers and have a great National Day week ahead!

Kenneth

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Any word on when this will be resolved?

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